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Returns and Refunds
Learn about our hassle-free returns process and refund policies
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Top FAQs
Shipping
In-Stock Orders
In-Stock Orders
Orders for in-stock items placed before 2:00 PM will ship the same day. Orders placed after 2:00 PM will ship the next business day.
Out of Stock Orders
Out of Stock Orders
Out-of-stock items will be drop-shipped directly to your location. Shipping timelines for these items depend on the lead times set by the parts' OEM.
Returns and Refunds
Return Process
Return Process
To initiate a return or refund, contact us within 14 days of receiving your item. Returns are only accepted for items in original, resellable condition if shipped within 15 days. Warranty returns will not be accepted after 15 days.
Restocking Fee
Restocking Fee
A 25% restocking fee applies to returned items unless we are at fault. This includes situations where items were damaged during shipping.
Condition Assessment
Condition Assessment
Upon return, all products will be inspected to determine if any damage occurred after delivery. Additional fees may apply for items damaged post-delivery.
Refund Timeline
Refund Timeline
Approved refunds are processed once the item has been received and inspected. Please allow 5 business days for the refund to appear on your original payment method.
